Wrapping, Postage & Returns

 Postage

  • Standard: £4.50 (we send all these packages via first class signed for Royal Mail). We offer free standard delivery on all parcels over £100.
  • Next day delivery: £8.50 (we use Royal Mail next day delivery for this service).
  • Jewellery: £2.50 First class postage.
  • International delivery: from £18.

Returns

If you'd like to return an item you've bought online, then please send it back to us in it's original packaging with no labels removed and make sure you include your order number and contact details in the parcel. Once we have received it we will issue a refund (not including original postage costs). It take a few days for the refund to appear so please be patient. Please call us if you have any questions.

​Wrapping

We are always happy to gift wrap in pretty paper with colourful ribbon (at no extra cost) and can enclose a gift receipt.  If you'd like different wrapping paper then order some of the gorgeous paper we sell and we can use that.
We can add your personal message in one of our many greetings cards - just add one to the order and let us know what message you'd like. Please just let us know via the Contact Us page.

Please return within 28 days of the purchase.

If an item is faulty please contact us.

Sale items should be returned within 14 days and cannot be refunded but a credit note can be issued.